Fraud & Scam Awareness
At Signafi, safeguarding our clients from scams and fraud is our highest priority. As fraudsters continually evolve their tactics, we remain committed to helping you stay informed and protected. Please take a few minutes to read the guidance below to understand what to look out for and how to protect yourself.
Common Types of Scams
Below are some of the most common scams to be aware of:
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Investment Scams: Fake opportunities promising guaranteed returns, often promoted via social media or impersonated accounts.
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Impersonation Scams: Scammers pretending to be Signafi staff, regulators, or partners.
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Identity Theft: Fraudsters using stolen documents or personal data to open or access accounts.
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Recovery Scams: Criminals contacting previous victims and offering to “help recover” lost funds for a fee.
How to Protect Yourself
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Signafi will never ask for your passwords, private keys, or seed phrases.
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Always confirm payment instructions directly with Signafi before initiating any transfers.
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Be wary of unsolicited calls, emails, or messages claiming to be from Signafi.
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Do not share personal or financial information with unverified third parties.
Reporting & Support
If you believe you have been targeted by a scam:
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Report immediately through our client portal (click “Report a Scam”).
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File a report with:
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Scamwatch (ACCC) - https://www.scamwatch.gov.au/
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ReportCyber (mandatory if financial loss occurred) - https://www.cyber.gov.au/report-and-recover/report
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ChainAbuse (for crypto scams) - https://chainabuse.com/
For identity theft concerns, contact IDCARE (https://www.idcare.org) for confidential support.
Our Commitment to You
We integrate scam prevention into all our processes, including ongoing monitoring and client education. By staying informed and vigilant, together we can protect both your assets and the integrity of the financial ecosystem.